Returns & Exchanges
At Woodchuck, we take pride in our handcrafted home goods and want you to be completely satisfied with your purchase. If a piece doesn't fit your space perfectly, you can return or exchange it within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Carefully repack your items in their original wood-safe packaging to ensure they are protected from damage during transit.
- 3.Affix the Label
Download and print the prepaid shipping label provided via email and securely attach it to the outside of your box.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once our workshop inspects the item, your refund will be processed within 5-7 business days.