Frequently Asked Questions

Everything you need to know about our handcrafted wooden furniture and home decor.

What types of wood do you use for your furniture?

We exclusively use sustainably sourced hardwoods, including North American Walnut, White Oak, and Maple. Each piece is selected for its unique grain pattern and durability.

How long does shipping take for large furniture items?

Standard delivery for large items typically takes 2-4 weeks. This includes professional white-glove delivery to ensure your furniture is placed exactly where you want it.

Do you offer custom dimensions for your dining tables?

Yes, we offer bespoke sizing for many of our signature collections. Please contact our design team via the 'Custom Order' page to receive a personalized quote.

How should I care for my Woodchuck products?

We recommend dusting with a soft, dry cloth. For deep cleaning, use a slightly damp cloth followed by a wood-safe oil every 6 months to maintain the natural luster.

What is your return policy for home decor?

We offer a 30-day return window for all non-custom home decor items. Items must be in their original packaging and in unused condition to qualify for a full refund.

Are your finishes eco-friendly and non-toxic?

Absolutely. We use zero-VOC plant-based oils and water-based sealants that are safe for your family, pets, and the environment.